Customers with Critical Shipments Benefit from Launch of FedEx ‘Priority Alert’ Services in Asia Pacific

Offering Peace of Mind to Customers in 10 Asia Pacific Markets

HONG KONG, October 11 2012—FedEx is offering added connections and peace of mind for Asia Pacific customers who require the highest level of reliable monitoring for their time and temperature-sensitive shipments.

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX), has launched its FedEx Priority Alert® and FedEx Priority Alert Plus inbound and outbound services in 10 Asia Pacific markets from October 1.  These contract-only services, which had been exclusive to the U.S., are now available to Asia Pacific customers in Australia, China, Hong Kong, Japan, Korea, Malaysia, New Zealand, Singapore, Taiwan and Thailand.  This is part of a global expansion of FedEx Priority Alert services to more than 70 international markets, including Asia Pacific.

Wrapped with a bright pink tape, FedEx Priority Alert packages stand out from the rest, signaling their priority status when it comes to loading and unloading.  Because FedEx Priority Alert customers ship critical materials for the financial, aerospace, electronics, manufacturing and healthcare industries, they need to know their packages are well monitored when minutes matter most.  This is why the service also offers 24/7 support from a team of dedicated global service analysts.  These specially-trained analysts provide an added level of proactive monitoring and notification of the status of a shipment, whether it’s moving through Asia or internationally.

FedEx Priority Alert Plus goes one step further—proactive recovery.  Designed primarily for the unique needs of the healthcare industry, Priority Alert Plus includes added services to preserve critical shipments, such as dry ice replenishment, gel pack reconditioning and access to cold storage to keep potentially life-saving shipments safe, all while protecting the integrity of the contents from start to finish. 

About FedEx

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $43 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories.  FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[1].

For further information, please contact:

Rina Hiranand
Tel: +852 2973 0222
Email: rina.hiranand@bitecommunications.com

SOURCE: Submitted by Bite Communications