Stimulate E-commerce market through strategic partnership
PostNL will deliver the parcels to customers’ homes and to PostNL collection points in the GAMMA and KARWEI DIY stores in the Netherlands and Belgium. PostNL will also deliver large orders on pallets or roll containers in the Netherlands and Belgium. Through its Extra@home service, PostNL delivers large products to Dutch and Belgian customers, complete with optional installation and return services.
The partnership between the two companies is a strong combination in a fast-changing market. Intergamma offers a network of easily accessible stores on prime locations, with long opening hours and ample parking facilities. PostNL offers expertise in the field of transportation, it has the densest and most highly developed distribution network in the Benelux, delivers to all home addresses and has a network of over 2,000 collection points.
Harm-Jan Stoter, Managing Director of Intergamma: “We found that our customers want to enjoy the convenience of shopping online, in addition to their regular purchases in our 379 DIY stores in the Benelux. During the day, our customers are obviously busy building and renovating. As a distribution partner, PostNL provides us with a complete solution for handling online orders, ranging from regular orders like screws, paint or wallpaper, to large palletised orders, like bags of cement, or large items, such as refrigerators and furniture.”
Harm-Jan Stoter continues: “Additionally, we can provide our customers the convenience of the PostNL collection point. It enables them to shop in the evening, in the comfort of their home, and pick up their orders in the nearest DIY store the next day. Combining the prime retail locations of our DIY stores, PostNL‘s distribution expertise, and the PostNL collection points in our stores, we aim to meet the customers’ growing need for shopping online.”
Carlos Mendes Aguiar, Director of PostNL Retail and E-commerce Services: “We are proud to be able to service Intergamma as our client. We help our clients to make optimum use of the opportunities offered by E-commerce. Our various distribution solutions to both consumers and businesses, combined with warehousing, pick-and-pack capabilities and return solutions are the basis of our services. The combination of customer and sales data analysis and our support services for going online, renders our offering unique. Our partnership with Intergamma creates a strong combination and gives us confidence.”
PostNL is the name of the inventive partner in the world of sending and receiving. We have been so for 200 years already. We are primarily active in the fields of mail, parcels and e-commerce, but we also offer services in the areas of data and document management, direct marketing and fulfilment. Outside the Netherlands, we are active in Germany, the United Kingdom, Italy, Belgium and Luxemburg. PostNL employs a total of approximately 65,500 people. In 2011 our revenues reached almost € 4.3 billion.
We process approximately 8.7 billion addressed postal items (including 106 million parcels) for our customers. We like to stay ahead of things. We are the most modern postal company in the world. We are proud of that. We are an example to the rest of the world in the automatic sorting of mail, we are the first listed postal company and we are the international champion in corporate responsibility, as leader in our sector in the Dow Jones Sustainability Index 2011.
Intergamma B.V. is a franchise organisation for large-scale DIY stores in the Netherlands and Belgium. With the exploitation of its shop formulas GAMMA and KARWEI, Intergamma is the market leader in the DIY market in the Benelux. There are 248 GAMMA DIY stores and 131 KARWEI DIY stores.